Cookie Policy

Effective date: July 16, 2025

Last updated: July 16, 2025

Northern Serendib (“Northern Serendib,“ “we,“ “our,“ or “us“) uses cookies and similar technologies on northernserendib.ca, northernserendib.com, northernserendib.io, and any sub‑domains (collectively, the “Site“). This Cookie Policy explains what cookies are, which ones we use, why we use them, and how you can control your cookie preferences.

Plain‑English promise: We only use cookies that are essential for security and site performance, plus optional analytics cookies that help us understand how visitors use our Site so we can improve it. We do not use cookies to serve third‑party advertising or to sell your data.

1. What Are Cookies?

Cookies are small text files that are downloaded to your browser, computer, or mobile device when you visit a website. They (1) ensure websites work properly, (2) remember user preferences, and (3) provide information to site owners about how visitors interact with the pages.

2. Why We Use Cookies

Purpose	Details
Strictly Necessary	Allow core Site functions such as page navigation, secure session management, and your ability to dismiss the cookie banner. These cookies cannot be switched off in our systems.
Performance / Analytics	Collect aggregated, anonymised statistics about how visitors use the Site (pages visited, average time on page, device type, etc.) so we can improve performance and content. We use Google Analytics 4 (GA4) for this purpose. Analytics cookies are optional and only load if you consent via the banner.

We do not use functionality, targeting/advertising, or social‑media cookies.

3. Cookies We Set

Category	Cookie Name	Provider	Purpose	Expiry
Strictly Necessary	ns_session	Northern Serendib	Maintains a visitor’s session state and security token.	1h-2h
Strictly Necessary	ns_cookie_consent	Northern Serendib	Stores your cookie preferences (accept / decline).	1 year
Performance / Analytics (optional)	_ga	Google Analytics 4	Distinguishes unique users for analytics reports.	2 years
Performance / Analytics (optional)	_ga_[container‑id]	Google Analytics 4	Maintains session state within GA4.	2 years

Note: Google may update cookie names or lifetimes from time to time. We strive to keep this list current and will update the table promptly when changes occur.

4. Your Choices & How to Control Cookies

Banner Controls: When you first visit, a banner lets you Accept All cookies or Reject Analytics cookies.
Browser Settings: Most browsers let you delete or block cookies altogether. Check your browser’s help section for instructions. Blocking strictly necessary cookies may affect Site functionality.
Google Analytics Opt‑Out: If you prefer not to be tracked by Google Analytics on any website, you can install Google’s opt‑out browser add‑on: https://tools.google.com/dlpage/gaoptout..

5. Third‑Party Services

Our analytics data is processed by Google LLC (United States). Google only collects aggregated statistics for us and does not receive any directly identifiable personal information. Google stores analytics data on servers in the U.S. and other countries in compliance with relevant data‑protection safeguards such as the EU‑U.S. Data Privacy Framework.

We do not share, sell, or rent cookie‑derived data with other third parties.

6. International Visitors

Although we are a Canadian company governed primarily by PIPEDA and CASL, we aim to respect privacy rights under the EU GDPR, UK GDPR, and California CCPA/CPRA. Visitors from these regions may exercise additional rights (e.g., access, erasure) by contacting us (see Section 8).

7. Policy Updates

We may update this Cookie Policy to reflect changes in technology, legislation, or our business practices. When we make significant changes, we will update the “Effective date” at the top of this page and may display a notice on our Site.

8. Contact Us

If you have any questions about this Cookie Policy or our privacy practices, please contact:

E‑mail: support@northernserendib.ca
Phone: 1-431-866-4693